Community and Care Co-ordinator

A friendly, helpful service when you need some extra support in your daily life.

What is a Community and Care Co-ordinator?

A Community and Care Co-ordinator is based in your local GP practice.  They assist patients in need of help, support and advice by signposting them to other useful services.

Community and Care Co-ordinators work with the NHS, the Council and voluntary services and have become local experts on what’s happening in your community.  They can help you to keep socially active and maintain your independence.

care coordinator

How can they help me?

A Community and Care Co-ordinator can help you to find your way around the system which can often seem complicated and confusing.

Here are some of the things they can help you with:

  • Offer information about local activities, interest groups or day centres
  • Signpost you to transport for appointments and other activities
  • Arrange support for you or for someone you care about
  • Signpost you to bereavement support
  • Signpost you to organisations that can help with aids and adaptations to your home
  • Help you to find a volunteer friend to spend time with you
  • Signpost you to debt, benefits and financial support

The Community and Care Co-ordinator will proactively identify patients and link them to volunteers and networks within the community.

Their second key function is to support the community, community groups and networks to grow and develop.

Frequently asked questions

Do Community and Care Co-ordinators offer a counseling service?

Community and Care Co-ordinators are not counsellors.  They will listen to matters of concern to you and will signpost you to people in the best position to help maintain your independence.

Can I just drop in and see the Community and Care Co-ordinator when I am at the GP Practice?

Although they are based at the GP practice, they are not on duty all the time, so they would advise you to call first to make sure they are available.

Are the Community and Care Co-ordinators medically trained?

No, the Community and Care Co-ordinators are non-clinical members of staff.  They are here to help you with everyday problems that may affect your health and well-being and limit your independence.

How can I contact the service?

To speak to a Community and Care Co-ordinator at Radbrook Green Surgery, please contact Annette Beaman or Gemma Yapp on 01743 455346

For more information visit:

The project has been running in Shropshire since October 2012.

This service is funded by Shropshire CCG.