Noticeboard

FLU CLINICS/UPDATED 22nd SEPTEMBER 2020

Your flu clinic letters are now being posted to you in alphabetical order.  The letter contains all the information you need to know from booking your appointment to having your vaccine administered.  Please follow this carefully. 

Please remember to bring your letter with you on the day of your appointment. 

All Radbrook Green flu vaccines will be administered at Radbrook Green Surgery and not at a different venue across the town.

NHS Cervical Screening Programme

Radbrook Green Surgery have been advised of a possible scam in current circulation.  Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening.  The message asks them to call a mobile number and provide personal details.  These messages ARE NOT from the NHS Cervical Screening Programme, please do not call the number but contact the surgery if you are concerned.

Online Services

Due to the Coronavirus - Online Appointments booking has been temporarily suspended - please telephone Reception to book an appointment.  Please ring 111 for advice if you suspect you may have contracted the Coronavirus.

POD (Prescription Ordering Direct)

Please note that as a contingency for the POD lines becoming overwhelmed at this current time there is now an email address that you can use to order your repeat prescriptions if you are unable to join the telephone queue.  Please email shropshire.pod@nhs.net with your request ensuring you have provided ALL of the following information in your request: Registered GP Practice, Full Name, Date of Birth, First line of address, name of drug, strength, dose and formulation (tablet, cream, inhaler etc), Nominated pharmacy, contact number.  If you are ordering on behalf of someone else, you also need to provide your name and your relationship to the patient. Please only order when you have 7 days worth of medication remaining.  Inappropriate or early prescription requests will not be processed.

Ranitidine

There is a worldwide shortage of ranitidine due to a recall of products.  Please continue to take the ranitidine you may have at home but we will be unable to continue prescribing due to shortage.  Please make contact with the surgery to discuss with our Clinical Pharmacist or GP when you have 1-2 weeks of ranitidine remaining.

Prescription Ordering Direct (POD)

A new and convenient way to order your repeat prescription for patients of Radbrook Green Surgery.  Telephone: 033 33 583 509 Monday to Friday between 9am to 5pm.  From phoning Prescription Ordering Direct (POD), please allow 4 working days before collecting your medication.

Patient Survey Results 2018/19

The Practice is pleased to be able to make available the results of our latest patient survey.  Please click the link below to view the results.

https://www.mysurgeryoffice.co.uk/psurvey.aspx?p=333110&v=M82016

GP Extended Opening Hours Clinic (Darwin Health) 

We would like all patients in our community to be able to see a local GP or Nurse when they need to. Darwin Health offer extended opening hours to widen the availability to access GP services.   This extended opening hours service operates between 6.00pm-8.00pm on weekdays and 9.00am- 1.00pm on Saturdays and Sundays and allows patients to be seen within a network of GP Practices at a convenient time and location, depending on availability.

Patient Messaging Service

We have started using our new patient messaging service.
We will be able to communicate with you via text message, using automated technology that will enable us to contact you much more quickly and effectively. This will free up our staff to deal with those tasks only a human can do!

It is important that you keep us up-to-date with your current mobile phone number.

 Examples of how it will improve our communications include:

 • Automated appointment reminders 24 hours before. You can cancel your appointment by text using the word CANCEL, which immediately frees it up for others to book.
• Targeted health promotion campaigns, such as flu clinics.
• Reminders to attend specific clinics, e.g. diabetic, health checks, etc.
• NHS-required information such as smoking status: you can simply reply by texting one word to give us your status.
• Urgent communications: for example, if a GP calls in sick first thing in the morning, all patients in that surgery will be advised by text within minutes.

Of course, you can opt out by sending us a message or advising reception, but you would not be benefiting from the quick and non-intrusive communications from us that the system provides.
If you have any questions, please feel free to contact us.

Named Accountable GP

From 1st April 2015, practices are required under the GMS contract, to allocate a named, accountable GP to all patients, including children. All patients registered at our surgery are allocated to a named GP.  Please ask your doctor, or the reception staff, who your named GP is. Should you express a wish for this to be changed to another GP we will do our best to accomodate your wishes.

Please be aware that this does not affect your ability to make an appointment with any of the GPs in the practice of your choosing.

 Results of our recent CQC inspection:

We are very proud to announce that we have been rated as overall ‘good’ in our latest CQC inspection. For more information please click here::

Radbrook Green Surgery CQC inspection

 IMPORTANT NEWS - action required: 

We are now using ‘Patient Access’ (see brown icon on the home page opposite) for booking appointments and ordering of REPEAT medication.   

Please register for this service by coming in to the practice and asking the receptionist for a registration letter which will give you your unique registration details. You will need to bring in ID (e.g. Passport or Driving licence).

 

CARE.DATA Programme

Confidential information from your medical record can be shared within the NHS. YOU HAVE A CHOICE:  Do nothing OR let us know that you do not want your data shared. Please click here for more information.

We are pleased to announce improvements to our telephone service.

Please click here for more details.

Extended Access Clinic

Do you work late? Do you find it difficult to attend the surgery during normal surgery hours? If so we are pleased to be able to offer you our Extended Access Clinic. Please ask at reception for our Monday evening and Thursday morning opening hours.

Out of Hours

If you need urgent medical help or advice when the surgery is closed the number to call is 111.  The NHS111 service is free to call, 24 hours a day, 365 days a year’

Test Results

If you have had x-rays or blood tests etc., you may enquire about the result without seeing the doctor. All results are screened by the doctor and it is your responsibility to contact the Surgery for your results 3 or 4 days after the specimen has been sent to the laboratory

Home Visits

Home visits are available to the housebound and to those too ill to come to the Surgery. If a visit is required on the same day, please try to contact the Surgery before 10.30 a.m.  A doctor will usually ring you prior to visiting.

Free Prescriptions for Cancer Patients

People being treated for cancer will be eligible for free prescriptions from 1st April 2009 and can apply for free prescriptions from today.

The new scheme, announced by the Prime Minister in September last year, abolishes NHS prescription charges for everyone undergoing treatment for cancer, the effects of cancer, or the effects of cancer treatment.

All cancer patients are entitled to apply for a 5-year exemption certificate, which will entitle them to all their NHS prescriptions free of charge, not just those relating to cancer. The certificate can be renewed as many times as necessary and will not have to be returned if the patient’s condition changes.

Patients should contact their doctor to apply for exemptions.

 

COVID 19 Privacy Notice

COVID-19 Privacy Notice

(This Privacy Notice is to run alongside our standard Practice Privacy Notice)

Due to the unprecedented challenges that the NHS and we, Radbrook Green Surgery face due to the worldwide COVID-19 pandemic, there is a greater need for public bodies to require additional collection and sharing of personal data to protect against serious threats to public health.  

In order to look after your healthcare needs in the most efficient way we, Radbrook Green Surgery may therefore need to share your personal information, including medical records, with staff from other GP Practices including Practices within our Primary Care Network, as well as other health organisations (i.e. Clinical Commissioning Groups, Commissioning Support Units, Local authorities etc.) and bodies engaged in disease surveillance for the purposes of research, protecting public health, providing healthcare services to the public and monitoring and managing the Covid-19 outbreak and incidents of exposure.

The Secretary of State has served notice under Regulation 3(4) of the Health Service (Control of Patient Information) Regulations 2002 (COPI) to require organisations to process confidential patient information in the manner set out below for purposes set out in Regulation 3(1) of COPI.

Purpose of this Notice

The purpose of this Notice is to require organisations such as Radbrook Green Surgery to process confidential patient information for the purposes set out in Regulation 3(1) of COPI to support the Secretary of State’s response to Covid-19 (Covid-19 Purpose). “Processing” for these purposes is defined in Regulation 3(2) and includes dissemination of confidential patient information to persons and organisations permitted to process confidential patient information under Regulation 3(3) of COPI. This Notice is necessary to require organisations such as Radbrook Green Surgery to lawfully and efficiently process confidential patient information as set out in Regulation 3(2) of COPI for purposes defined in regulation 3(1), for the purposes of research, protecting public health, providing healthcare services to the public and monitoring and managing the Covid-19 outbreak and incidents of exposure.

Requirement to Process Confidential Patient Information 

The Secretary of State has served notice to recipients under Regulation 3(4) that requires Radbrook Green Surgery to process confidential patient information, including disseminating to a person or organisation permitted to process confidential patient information under Regulation 3(3) of COPI. 

Radbrook Green Surgery is only required to process such confidential patient information: 

  • where the confidential patient information to be processed is required for a Covid-19 Purpose and will be processed solely for that Covid-19 Purpose in accordance with Regulation 7 of COPI
  • from 20th March 2020 until 31 March 2021.

Covid-19 Purpose. 

A Covid-19 Purpose includes but is not limited to the following: 

  • understanding Covid-19 and risks to public health, trends in Covid-19 and such risks, and controlling and preventing the spread of Covid-19 and such risks
  • identifying and understanding information about patients or potential patients with or at risk of Covid-19, information about incidents of patient exposure to Covid-19 and the management of patients with or at risk of Covid-19 including: locating, contacting, screening, flagging and monitoring such patients and collecting information about and providing services in relation to testing, diagnosis, self-isolation, fitness to work, treatment, medical and social interventions and recovery from Covid-19
  • understanding information about patient access to health services and adult social care services and the need for wider care of patients and vulnerable groups as a direct or indirect result of Covid-19 and the availability and capacity of those services or that care
  • monitoring and managing the response to Covid-19 by health and social care bodies and the Government including providing information to the public about Covid-19 and its effectiveness and information about capacity, medicines, equipment, supplies, services and the workforce within the health services and adult social care services
  • delivering services to patients, clinicians, the health services and adult social care services workforce and the public about and in connection with Covid-19, including the provision of information, fit notes and the provision of health care and adult social care services
  • research and planning in relation to Covid-19.

Recording of processing

 A record will be kept by Radbrook Green Surgery of all data processed under this Notice.

Sending Public Health Messages

Data protection and electronic communication laws will not stop Radbrook Green Surgery from sending public health messages to you, either by phone, text or email as these messages are not direct marketing.

Digital Consultations

It may also be necessary, where the latest technology allows Radbrook Green Surgery to do so, to use your information and health data to facilitate digital consultations and diagnoses and we will always do this with your security in mind.

Research and Pandemic Planning

The Secretary of State has directed NHS Digital to collect, process and analyse data in connection with COVID-19 to support the Secretary of State’s response to COVID-19 and support various COVID-19 purposes set out in the COVID-19 Public Health Directions 2020, 17 March 2020 (as amended) (COVID-19 Direction) and below. This enables NHS Digital to collect data and analyse and link the data for COVID-19 purposes with other data held by NHS Digital.  

The purpose of the data collection is also to respond to the intense demand for General Practice data to be shared in support of vital planning and research for COVID-19 purposes, including under the general legal notice issued by the Secretary of State under Regulation 3(4) of the Health Service (Control of Patient Information) Regulations 2002 (COPI).  

 NHS Digital has therefore been requested by the joint co-chairs of the Joint GP IT Committee (JGPITC) (the BMA and RCGP) to provide a tactical solution during the period of the COVID-19 pandemic to meet this demand and to relieve the growing burden and responsibility on General Practices. On 15 April 2020 the BMA and RCGP therefore gave their support via JGPITC to NHS Digital’s proposal to use the General Practice Extraction Service (GPES) to deliver a data collection from General Practices, at scale and pace, as a tactical solution to support the COVID-19 response in the pandemic emergency period. 

It is a requirement of the JGPITC that all requests by organisations to access and use this data will need to be made via the NHSX SPOC COVID-19 request process, that will triage and prioritise these requests and refer appropriate requests on to the NHS Digital Data Access Request Service (DARS).   NHS Digital will consult with representatives of the BMA and the RCGP on all requests for access to the data. An outline of the process for this agreed with the BMA and the RCGP is published here. Requests by organisations to access record level data from this collection will also be subject to Independent Group Advising on the Release of Data (IGARD) consideration. Data applicants will need to demonstrate they have a lawful basis to access the data for COVID-19 purposes.  

Benefits of this sharing

Organisations, including the Government, health and social care organisations and researchers need access to this vital data for a range of COVID-19 purposes, to help plan, monitor and manage the national response to the COVID-19 pandemic, which will help save lives. COVID-19 purposes for which this data may be analysed and used may include: 

• understanding COVID-19 and risks to public health, trends in COVID-19 and such risks, and controlling and preventing the spread of COVID-19 and such risks 

• identifying and understanding information about patients or potential patients with, or at risk of COVID-19, information about incidents of patient exposure to COVID-19 and the management of patients with or at risk of COVID-19 including: locating, contacting, screening, flagging and monitoring such patients and collecting information about and providing services in relation to testing, diagnosis, self-isolation, fitness to work, treatment, medical and social interventions and recovery from COVID19 

• understanding information about patient access to health services and adult social care services as a direct or indirect result of COVID-19, and the availability and capacity of those services • monitoring and managing the response to COVID-19 by health and social care bodies and the Government including providing information to the public about COVID-19 and its effectiveness and information about capacity, medicines, equipment, supplies, services and the workforce within the health services and adult social care services

• delivering services to patients, clinicians, the health services and adult social care services workforce and the public about and in connection with COVID-19, including the provision of information, fit notes and the provision of health care and adult social care services; and 

• research and planning in relation to COVID-19. 

Data may be analysed and linked to other data held by NHS Digital or held by other organisations to which access to the data is granted for COVID-19 purposes, through the process described above. 

Data will be collected nationally from all GP Practices by NHS Digital every fortnight. All requests to access this data will be triaged through the NHSX SPOC COVID-19 request process and assessed and fulfilled by NHS Digital through DARS. This will significantly reduce the burden on General Practice at a time when demand on resources is high, enabling General Practice to focus on delivering health care and support to patients. It will also reduce compliance burden and risk for General Practice associated with sharing data and complying with the terms of the general legal notice issued under COPI, which applies to General Practices. 

Legal Basis for this collection

NHS Digital has been directed by the Secretary of State under section 254 of the 2012 Act under the COVID-19 Direction to establish and operate a system for the collection and analysis of the information specified for this service: GPES Data for Pandemic Planning and Research (COVID-19). A copy of the COVID-19 Direction is published here:  https://digital.nhs.uk//about-nhs-digital/corporate-information-and-documents/directions-anddata-provision-notices/secretary-of-state-directions/covid-19-public-health-directions-2020. 

Details of the information to be collected can be found on the NHS Digital website – Specification of this DPN. Type 1 objections will be upheld in collecting this data from General Practices and therefore the data for those patients who have registered a Type 1 objection with their GP will not be collected. The Type 1 objection prevents an individual’s personal identifiable confidential information from being shared outside of their GP Practice except when it is being used for the purposes of their direct care. The National Data Opt-Out will not apply to the collection of the data, as this is a collection which is required by law.  

This information is required by NHS Digital under section 259(1)(a) of the 2012 Act to comply with the COVID-19 Direction. In line with section 259(5) of the 2012 Act, all organisations in England that are within the scope of this Notice, as identified below under Health and Social Care Bodies within the scope of the collection, must comply with the requirement and provide information to NHS Digital in the form, manner and for the period specified in this Notice.   This Notice is issued in accordance with the procedure published as part of NHS Digital’s duty under section 259(8) of the 2012 Act.  

In August 2020, the NHS announced that the seasonal national flu immunisation programme criteria for 2020 - 2021 will be expanded to include patients on the SPL. Therefore, to provide information that will support the identification of patients at moderate or high risk of complications from flu, a revision to the weekly extract of data has taken place. This, version three of the extract for the purpose of maintaining and updating the SPL, will continue until the expiry of the COVID-19 Direction. This is currently 31 March 2022 but will be reviewed in September 2020 and every six months thereafter. The frequency of the data collection may change in response to demand. 

Data collection extracted on a weekly basis week commencing 13 April 2020

Revised weekly data collection. The first collection is due week commencing 28 September 2020.

All patients with defined long-term medical conditions which pose a COVID-19 risk, identified as clinically extremely vulnerable to that risk and/or on certain drug treatments as below:

All patients with defined long-term medical conditions which pose a COVID-19 risk, identified as clinically extremely vulnerable/potentially clinically vulnerable to that risk and/or on certain drug treatments as below:

Medical Conditions that provide information on clinically vulnerable patients

  • Severe asthma and dust related lung disease with relevant treatment in the last 12 months (asthma treatment & prednisolone OR high dose cortiscosteroid safety card)
  • COPD emphysema, and associatedlung diseases with relevant treatment in the last 12 months (COPD drugs OR high dose high dose cortiscosteroid safety card
  • Non-asthma and non-COPD respiratory disease
  • Cancer(haem and others)
  • Genetic, metabolic or autoimmune disease
  • Immunosuppression drugs in the last 12 months 
  • Flu-like symptoms or respiratory tract infections from 1 November 2019
  • Transplants with severe Immunosuppression drug treatmentin the last 12 months
  • Pregnant in last 9 months

Medical Conditions that provide information on clinically vulnerable patients

  • Severe asthma and dust related lung disease with relevant treatment in the last 12 months (asthma treatment & prednisolone OR high dose cortiscosteroid safety card)
  • COPD emphysema, and associated lung diseases with relevant treatment in the last 12 months (COPD drugs OR high dose high dose cortiscosteroid safety card
  • Non-asthma and non-COPD respiratory disease · Cancer(haem and others)
  • Genetic, metabolic or autoimmune disease · Immunosuppression drugs in the last 12 months
  • Flu-like symptoms or respiratory tract infections from 1 November 2019
  • Transplants with severe Immunosuppression drug treatment in the last 12 months
  • Pregnant in last 9 months  

No change

  • Patients designated separately as at risk from COVID-19 using high/medium/low risk SNOWED CT Codes, for example

  •  Patients designated separately as at risk from COVID-19 using high/medium/low risk SNOWED CT Codes, for example

No change

Patients with a COVID-19 activity code

Patients with a COVID-19 activity code.

No change

Clinically vulnerable patients (eligible for seasonal flu vaccination)

  • Chronic Respiratory disease
  • Unresolved asthma with recent asthma drug treatment (in the last 12 months) or has ever had an emergency hospital admission due to asthma
  • Chronic heart disease
  • Unresolved chronic kidney disease stage3,4 and 5
  • Unresolved diabetes mellitus
  • Unresolved immunosuppression diagnosis
  • Immunosuppression procedure in the last 12 months
  • Chronic Liver disease
  • Chronic neurological disease
  • Pregnant in the last 9 months (different cluster to clinically extremely vulnerable group)
  • In patients aged 16 and over : BMI of 40+ in the last 12 months
  • In patients aged 16 and over : Latest BMI in the last 3 years was 40+  
  • Learning disability (including Down’s)
  • Has a “requires flu vaccination” code
  • Identified as a healthcare worker in the last 12 months 
  • Household contact of an immunocompromised individual

Other Potentially clinically Vulnerable patients

  • Unresolved hypertension 
  • Pulmonary hypertension
  • Dementia
  • Systemic lupus
  • Discoid and non-systemic lupus
  • Psoriasis
  • Rheumatoid arthritis and associated disorders

Additional Data items for Patients from the above groups

  • Latest ethnic category code (all groups
  • Earliest code indicating that the patient has died (all groups)
  • Latest smoking status (all groups)
  • Blood pressure from the last 2 years (all groups)
  • In patients aged 16 and over: all BMI and weight in last 5 years plus height (all groups)
  • IFCC-HbA1c in the last 2 years (for diabetic patients in the flu group only)
  • Latest COPD resolved and admission codes (for COPD Patients in the clinically extreme vulnerable group only)
  • ACE inhibitors, ARBs and non-steroidal anti-inflammatory drugs in the last 12 months (all groups)
  • Latest asthma emergency admission codes (for asthma patients in flu group only)
  • Asthma-related drug treatments in the last 12 months (for asthma patients in the flu group only

The Secretary of State has directed NHS Digital to collect, process and analyse data in connection with COVID-19 to support the Secretary of State’s response to COVID-19 and support various COVID-19 purposes set out in the COVID-19 Public Health Directions 2020, 17 March 2020 (COVID-19 Direction) (as amended) (COVID-19) Direction) and below. This enables NHS Digital to collect data and analyse and link the data for COVID-19 purposes with other data held by NHS Digital. The rationale for changing the data extraction is that the initial data collection was based on an existing specification for flu vaccination eligibility. This data extraction was then refined in order to more accurately reflect the patients who are clinically extremely vulnerable to COVID-19 and also to minimise the data we are collecting. A further refinement of the data extraction has taken place leading to the inclusion of new data being extracted. This will provide information to inform vaccination programmes. This General Practice Extraction

Service (GPES) data will be extracted weekly and be used to assist in producing a weekly update of the SPL. The objective of this collection is on an ongoing basis to identify patients registered at General Practices who may be:

• clinically extremely vulnerable if they contract COVID-19

• at moderate or high risk of complications from flu or COVID-19. The data collected will be analysed and linked with other data NHS Digital or other organisations hold to identify:

• a list of clinically extremely vulnerable patients who will be advised to take shielding measures to protect themselves. Advice given to these patients has been published by Public Health England and is available here:

https://www.gov.uk/government/publications/guidance-on-shielding-and-protectingextremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protectingextremely-vulnerable-persons-from-covid-19#what-do-we-mean-by-extremelyvulnerable

• a list of patients at moderate or high risk of complications from flu to inform the flu call/recall vaccination programme. 

Further information on the flu programme can be found here: https://www.england.nhs.uk/wpcontent/uploads/2020/05/Letter_AnnualFlu_2020-21_20200805.pdf 

The extract may also be used for future direct care purposes relating to the COVID-19 outbreak. The methodology NHS Digital has used to produce the SPL is explained in detail and is published on the NHS Digital SPL website page here: 

https://digital.nhs.uk/coronavirus/shielded-patient-list Patients 

added to the SPL will be contacted by post, email (and/or SMS message where this is necessary) by the NHS on behalf of the Chief Medical Officer, Chris Whitty, to: 

• advise of the measures they can take to reduce their risk of contracting the virus and sign-post them to the Extremely Vulnerable Persons service operated by gov.uk at https://www.gov.uk/coronavirus-extremely-vulnerable 

• offer a flu vaccination or to contact non-responders who remain unvaccinated (as per NHS England specifications for the service). The SPL will also be used to inform GPs of their individual patients on the SPL, by flagging those patient records on GP patient record systems. The SPL will be shared with a variety of other organisations involved in the care and support of those patients and for planning, commissioning and research purposes associated with COVID-19. Full details of those with whom information has been shared can be found on the NHS Digital SPL website here: https://digital.nhs.uk/coronavirus/shielded-patient-list/distribution. 

Requests by organisations to access record level data from this collection will be subject to Independent Group Advising on the Release of Data (IGARD) consideration. Data applicants will need to demonstrate they have a lawful basis to access the data for COVID-19 purposes.

Benefits of the collection

Organisations, including Government, health and social care organisations need to access this vital data for a range of COVID-19 purposes, to help plan, monitor and manage the national response to the COVID-19 pandemic, which will help save lives. COVID-19 purposes for which this data may be analysed and used may include: • understanding COVID-19 and risks to public health, trends in COVID-19 and such risks, and controlling and preventing the spread of COVID-19 and such risks • identifying and understanding information about patients or potential patients with, or at risk of COVID-19, information about incidents of patient exposure to COVID-19 and the management of patients with or at risk of COVID-19 including: locating, contacting, screening, flagging and monitoring such patients and collecting information about and providing services in relation to testing, diagnosis, self-isolation, fitness to work, treatment, medical and social interventions and recovery from COVID19. Data will be analysed and linked to other data held by NHS Digital or held by other organisations to which access to the data is granted for COVID-19 purposes, through the process described above. Data will be collected nationally from all General Practices by NHS Digital every week. All requests to access this data will be through Data Access Request Service (DARS). This will significantly reduce the burden on General Practice at a time when demand on resources is high, enabling General Practice to focus on delivering health care and support to patients. It will also reduce compliance burden and risk for General Practice associated with sharing data and complying with the terms of the general legal notice issued under the National Health Service (Control of Patient Information Regulations) 2002 (COPI), which applies to General Practices Patients facing the greatest risk if they contract COVID-19 and/or are in the moderate to high risk of complications from flu: 

• will be identified and known to health organisations 

• will have a greater awareness of the recommended preventative shielding measures 

• will be able to follow clear advice 

• will be able to ask for help and support, including social care support and essential food supplies, through the Extremely Vulnerable Persons service operated by gov.uk. 

It will enable the SPL to be updated weekly to identify new patients and changes to patients on the List and will enable support provisions to be more dynamic and responsive to both social and clinical need. 

It will also enable vital planning, commissioning, and research to be carried out for COVID-19 purposes. If patients facing the greatest risk follow advice, it is hoped that this will contribute to the delay and mitigation of the spread of COVID-19 and save lives.

Visitors to The Practice

We have an obligation to protect our staff and employees’ health, so it is reasonable for staff at Radbrook Green Surgery to ask any visitors to our practice to tell us if they have visited a particular country, or are experiencing COVID-19 symptoms. This must only be in pre-approved circumstances and we would also ask all patients to consider government advice on the NHS 111 website and not attend the practice.

Where it is necessary for us to collect information and specific health data about visitors to our practice, we will not collect more information than we need, and we will ensure that any information collected is treated with the appropriate safeguards.

Review and Expiry of this Notice 

This Notice will be reviewed on or before 31 March 2021 and may be extended by The Secretary of State.  If no further notice is sent to Radbrook Green Surgery by The Secretary of State this Notice will expire on 31 March 2021.


 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website