Prescriptions

Repeat Prescriptions

At the discretion of the doctor, some prescriptions may be repeated without further examination.

If a repeat prescription is required, please give 2 working days notice and, if possible, use the prescription slip provided.

Prescriptions will be collected by a pharmacist of your choice and you are asked to collect them from there and not the surgery.  You will be asked, when requesting your prescription which pharmacy you use.

Prescription Ordering Direct (POD)

A new and convenient way to order your repeat prescription for patients of Radbrook Green Surgery. Telephone 033 33 583 509 Monday to Friday between 9am to 5pm.  From the time of phoning Prescription Ordering Direct (POD), please allow 4 working days before collecting your medication.

Please note that as a contingency for the POD lines becoming overwhelmed at this current time there is now an email address that you can use to order your repeat prescriptions if you are unable to join the telephone queue. 

Please email shropshire.pod@nhs.net with your request ensuring you have provided ALL of the following information in your request:

Registered GP Practice, full name, date of birth, first line of address, name of drug, strength, dose and formulation (tablet, cream, inhaler etc), nominated pharmacy, contact number. 

If you are ordering on behalf of someone else, you also need to provide your name and your relationship to the patient. Please only order when you have 7 days worth of medication remaining.  Inappropriate or early prescription requests will not be processed.

Online Ordering via Patient Access

We are now able to offer  online appointment booking and repeat medication requesting using ‘PATIENT ACCESS’.  Please come in to the practice and ask the receptionist for a letter which will give you access, you will need to bring in some form of photo ID (e.g. passport or driving licence).

Once registered click on the link at the top of this page to use the service.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Self-care with Over the Counter Medication

Ask your pharmacist first for advice about treating minor conditions.

Your pharmacist is an excellent source of advice for many common conditions.  A consultation with a pharmacist is confidential, an appointment is not necessary and they are often available in the evenings and weekends.

Please click on the link to read more about Self-Care:

https://shropshireccg.nhs.uk/media/1708/self-care-dl-leaflet-final-print.pdf